Business News
Valentine's Day is getting close and I am fast at work on The Candy Boxes! They will start going out very soon. Customers that have previous orders will have their Candy Boxes tucked inside their older orders. Thanks for your orders and patience.
I just wanted to address the turnaround time. I know..it has gotten very long. There are few a reasons...really! First, I have many customers who place multiple orders. When that happens I try and put all orders in one box to save the customer on shipping. This delays orders tremendously for that customer and others who are waiting for smaller orders. Secondly, I did not anticipate the amount of orders I recieved, Candy Boxes aside. I had one order that has over 100 products in it and that can take days to make.
All of my products are made to order except for tarts which are premade ahead of time. With that said, there are occasional fragrance oil mishaps (spills or running out of them) and supply problems that can plague any busy etailer. I have been in business since 2004 and my business has grown the most this past year and I can barely keep up! It is time to get some serious about getting some real help for my business. The Body Dessert Shop is having growing pains. :) Please take the poll on our front page of the website and help us figure out how best to serve you!
I posted this in my September newsletter and the information in it is worth repeating:
"When placing your order if you add on to your existing order or make a change in a scent or product this will delay your order considerably. Also once your order is placed there are no cancellations. If you place multiple orders during the same month I will try and save you on shipping by combining your orders. If your original order was packed and ready to go out, I will then need to repack it with the new items, sometimes in a Flat Rate Box and it has to be re-weighed etc. This can be very time consuming and it can get complicated as well. I don't mind doing this as long as you know your order will be delayed. I will no longer ship to Canada. It has become cost and time prohibitive for me. "
New PolicyWhat I plan to do for now is this. All orders that have been placed will be shipped as is. I will not combine orders unless it is requested and I will not combine more than 2 orders at a time. If you do request your orders be combined please know that your order will now be delayed. If you don't mind the delay I don't mind shipping them together to save you money. Fair enough? :)
I have 2 new perfumes to launch when I get caught up. Absolutely Vanilla with..yes you guessed it..it has vanilla absolute in it! Also Absolutely Chocolate with cocoa absolute will be available. The absolute in both formulas offer deep long lasting richness you cannot get with conventional fragrance oils. You will love them both. More information on both vanilla and cocoa absolute will be coming in either the next blog entry or in an upcoming newsletter.
Useless InformationSchool for me is now done! I graduate in May (with honors, yay me, don't ask me how I did this!) with a Master's Degree in Psychology with a focus on Marriage and Family Therapy. I never thought I would get this far in my education. My Mom is coming out in May to see me graduate and then we are going to Disneyland! I am looking forward to this fun trip. I will be closed the week prior to my commencement which will be May 18th. I cannot wait to throw my hat in the air!
New things I have tried.. Got this on Ebay. Love it! It is nice at bedtime and the scent lasts. I also got this and I do not like it at all! Yuck!!! It is horid..but maybe it is just me. :o)
What I am reading..no more text books, I can tell you that!
I just finshed the Other Boleyn Girl (awesome read and now it's a movie) and I am now reading Blond Ambition by Rita Cosby...about the life and death of Anna Nicole Smith. It is very fascinating how these people lived. Howard K. Stern is a real winner. What a parasite. :b
Please let me know if you have questions and concerns about your order. You can reach me at thebodydessertshop@cox.net
Until next time!
Colleen :o)